Legal

Privacy Policy

Last updated: 9 July 2026

This Privacy Policy explains how TIPSY, the Travel Industry Padel Society, collects, uses and protects your personal information when you use our website, register your interest, join our mailing list, attend or register for an event, or otherwise contact us.

TIPSY is committed to protecting your privacy and handling your personal data fairly, lawfully and transparently in accordance with UK data protection law, including the UK General Data Protection Regulation, the Data Protection Act 2018 and, where relevant, the Privacy and Electronic Communications Regulations.

1. Who we are

TIPSY is a padel society created for people working in or connected to the travel industry. We organise padel events, networking opportunities and social experiences for members and attendees.

For the purposes of data protection law, TIPSY is the controller of the personal data we collect and use.

If you have any questions about this Privacy Policy or how we use your personal data, you can contact us at:

Email: info@tipsy.org.uk

2. Personal data we collect

We may collect personal data from you when you use our website, complete a form, register interest in a location, sign up for an event, attend an event, subscribe to updates or contact us directly.

The personal data we may collect includes:

  • your name;
  • your email address;
  • your telephone number;
  • your company or organisation;
  • your job title or role;
  • your travel industry sector;
  • your preferred event location or city;
  • your padel ability or playing level;
  • your event preferences;
  • dietary, accessibility or other event-related requirements you choose to provide;
  • any message or information you submit through our forms;
  • the date and time of your form submission;
  • technical information about your use of our website, such as device information, browser type, pages visited, referral source and general website analytics data.

We only collect information that is relevant to running TIPSY, managing memberships, organising events, responding to enquiries and improving our website and communications.

3. How we collect your personal data

We collect personal data in the following ways:

  • when you submit a form on our website;
  • when you register interest in joining TIPSY or attending an event;
  • when you contact us by email, phone, social media or another communication channel;
  • when you attend a TIPSY event;
  • when you interact with emails or updates we send;
  • through website tracking and analytics tools, including Google Analytics 4 and Google Tag Manager.

4. How we use your personal data

We use your personal data for the following purposes:

Membership and society administration

We use your details to manage your TIPSY membership or registration of interest, keep a record of your submission, understand who is interested in TIPSY, and communicate with you about relevant society updates.

Event planning and delivery

We use your information to organise, manage and deliver TIPSY events. This may include understanding which locations are most popular, managing attendee lists, confirming numbers with venues, arranging suitable padel court space, organising networking activities and ensuring events run smoothly.

Sharing attendee information with event locations

Where necessary, we may share limited attendee information with padel clubs, venues, event partners or location operators involved in delivering a TIPSY event. This may include your name, contact details, attendance status, playing level, accessibility requirements or other event-related information needed to manage the event safely and effectively.

We will only share information that is necessary for the event and will not allow venues or partners to use your personal data for their own unrelated marketing unless you have separately agreed to this.

Communications and updates

We may use your contact details to send you information about TIPSY events, member updates, new locations, society news and related opportunities.

You can unsubscribe or ask us to stop contacting you at any time by emailing info@tipsy.org.uk or using any unsubscribe option provided in our emails.

Responding to enquiries

If you contact us, we will use your personal data to respond to your enquiry and keep a record of our communication where appropriate.

Website analytics and improvement

We use Google Analytics 4 and Google Tag Manager to understand how visitors use our website, which pages are visited, how people arrive at the site, and how our forms and content are performing.

This helps us improve the website, understand interest in TIPSY, measure the effectiveness of our marketing activity and make better decisions about future events and locations.

Legal, security and record keeping purposes

We may use your personal data to keep appropriate records, protect our website and systems, prevent misuse, comply with legal obligations, and establish or defend legal claims if necessary.

5. Our lawful basis for using your personal data

Under UK data protection law, we must have a lawful basis for using your personal data. The lawful bases we rely on include:

Consent

We may rely on your consent where you choose to submit a form, register interest, subscribe to updates, agree to receive certain communications, or accept optional cookies and tracking technologies.

You can withdraw your consent at any time.

Legitimate interests

We may rely on legitimate interests where we use your data to run TIPSY, manage membership interest, organise events, communicate with people who have shown interest in the society, improve our website, understand demand for event locations, and keep basic records.

When relying on legitimate interests, we consider whether our use of your personal data is fair, reasonable and within your expectations.

Contract or steps before a contract

Where you register for a paid event or make arrangements to attend an event, we may use your personal data where necessary to provide the event or take steps before providing the event.

Legal obligation

We may use your personal data where necessary to comply with legal, regulatory, tax, accounting or other legal obligations.

6. Website tracking, cookies and analytics

Our website may use cookies, pixels, tags and similar technologies. These technologies help the website work properly, improve performance, understand visitor behaviour and measure the effectiveness of our content and marketing.

We use tools including:

  • Google Analytics 4, to collect website usage and performance information;
  • Google Tag Manager, to manage tracking tags and website scripts;
  • website hosting and content delivery services, which may process technical information such as IP address, browser data and device information when the site loads.

Analytics data may include information such as pages visited, time on site, referral source, approximate location, browser type, device type and interactions with forms or buttons. We do not use this information to directly identify you as an individual unless it is combined with information you choose to submit through a form.

Where required by law, we will ask for your consent before setting non-essential cookies or similar tracking technologies. You can manage or withdraw cookie consent through our cookie banner or your browser settings.

7. Who we share your personal data with

We do not sell your personal data.

We may share your personal data with trusted third parties where necessary to run TIPSY, operate our website, manage communications or deliver events. These may include:

  • website hosting providers;
  • form processing providers;
  • email and communication platforms;
  • analytics and tag management providers, including Google Analytics 4 and Google Tag Manager;
  • padel clubs, venues and event locations;
  • event delivery partners;
  • professional advisers, where necessary;
  • legal or regulatory authorities, where required by law.

Where we use service providers to process personal data on our behalf, we expect them to handle your data securely and only in accordance with our instructions.

8. International data transfers

Some of the services we use, including website, analytics, email or cloud-based technology providers, may process personal data outside the United Kingdom.

Where personal data is transferred internationally, we will take steps designed to ensure that appropriate safeguards are in place, such as relying on adequacy regulations, approved contractual protections or other lawful transfer mechanisms under UK data protection law.

9. How long we keep your personal data

We only keep personal data for as long as necessary for the purposes described in this Privacy Policy.

In general:

  • membership and registration of interest details are kept while you remain interested in TIPSY or continue to engage with us;
  • event registration and attendance records may be kept for event administration, financial, insurance, safeguarding, dispute or legal record-keeping purposes;
  • enquiry records may be kept for a reasonable period so we can respond properly and keep a record of our communication;
  • marketing or update preferences are kept until you unsubscribe or ask us to remove you;
  • website analytics data is retained in line with the settings of the relevant analytics provider;
  • form submission records, including submission date and time, may be retained to evidence consent, manage enquiries and understand event demand.

If you ask us to delete your personal data, we will do so unless we need to keep limited information for legal, accounting, security or legitimate record-keeping reasons.

10. How we protect your personal data

We take reasonable steps to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure.

These steps may include using secure systems, access controls, reputable service providers and limiting access to personal data to those who need it for TIPSY-related purposes.

However, no website, email platform or online service can be guaranteed to be completely secure. You should take care when sending personal information online.

11. Your rights

Under UK data protection law, you have rights in relation to your personal data. These may include the right to:

  • access the personal data we hold about you;
  • ask us to correct inaccurate or incomplete personal data;
  • ask us to delete your personal data;
  • ask us to restrict how we use your personal data;
  • object to certain uses of your personal data;
  • withdraw consent at any time, where we rely on consent;
  • ask for a copy of your personal data in a portable format, where applicable;
  • complain to the Information Commissioner’s Office.

To exercise your rights, please contact us at:

Email: info@tipsy.org.uk

We may need to verify your identity before responding to a request.

12. Marketing and event communications

If you register interest in TIPSY, join as a member, attend an event or ask to receive updates, we may contact you about relevant TIPSY events, locations, society news and related opportunities.

You can opt out of these communications at any time by emailing info@tipsy.org.uk or using any unsubscribe link included in our emails.

We will not sell your details to third parties or allow padel venues or event partners to send you their own marketing unless you have separately agreed to this.

13. Children

TIPSY is intended for adults working in or connected to the travel industry. We do not knowingly collect personal data from children.

14. Links to other websites

Our website may contain links to third-party websites, social media pages or partner websites. We are not responsible for the privacy practices, content or security of those websites. You should read their privacy policies before providing them with personal data.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

16. Complaints

If you are unhappy with how we use your personal data, please contact us first so we can try to resolve the issue.

You can contact us at:

Email: info@tipsy.org.uk

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.